Sunday, June 06, 2010
Badalta Plan or Bewakoof Customer?
With competition hotting up, cellular companies are trying hard to woo customers with lower and lower tariffs and other schemes. After coming down to 1 paise per minute, what else? Tata Indicom recently launched a daily plan - where customers can keep changing their plan on a day to day basis, as per their talking pattern! Convenient, or just crazy? Well, Uninor, which is making its debut in Pune, has launched a Badalta Discount Plan, wherein customers are promised a new and different dicsount plan every few km! How the hell does that help consumers other than simply confusing the hell out of them? Am I encouraged to go around town making calls, checking out my discount rate every few meters? I wish companies would focus on providing better and more reliable services, and stop playing these stupid games with their consumers!
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